There are several Heuristics support resources:
- Submit a support ticket to ITS in this ITS Support Portal or the ITS Support Center.
- Participate in the Heuristics User Group on Link (coming in the future).
- View Heuristics Help Documentation. Their legacy help site is super helpful as well.
- Access Heuristics Support Portal (login required).
- View Real-Time System Status (login required).
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